The Hong Lok Yuen estate in Tai Po district in the New Territories of Hong Kong is ‘home’ for many senior executives, influential businessmen and expatriates. Managing this sprawling upscale estate is Hong Lok Yuen Property Management Company Limited, a sister company of Kai Shing Management Services Limited.

In June 2008, they became the first private property management company in Hong Kong to leverage the latest in digital radio technologies by deploying MOTOTRBO™ radio solutions.

Providing a Large Area of Coverage for Reliable and Secured Radio Communications
Hong Lok Yuen presents a massive task for boundary surveillance and property maintenance which is made more difficult with its wide land area and hilly terrains covering over six kilometres.

Radio communication has helped the various departments to reliably coordinate their work, and in the last ten years, Hong Lok Yuen has been deploying the GP300 and GP328 professional radio series from Motorola to get the job done. So when the time came for upgrading their analog radio system, Kai Shing chose to switch over to the digital technology instead.

“Our service standards and quality expectations demand that we continually seek innovative ways to improve service to our residents,” explained Pieter Lam, Deputy General Manager of Kai Shing, which was why they chose MOTOTRBO, Motorola’s professional digital system that is revolutionizing two-way radio communications.

Shifting to Digital Radio Platform
When Kai Shing turned to Motorola’s leading distributor - C.A. Sheimer (H.K.) Limited for a product demonstration of MOTOTRBO’s digital features, both the managing company and the evaluation committee of the Residents Association of Hong Lok Yuen were impressed with the superior benefits of digital technology.

Peter Ho, Director of C.A. Sheimer (H.K.) Limited highlighted that Kai Shing deployed 55 sets of MOTOTRBO digital portable radios which were supported by MOTOTRBO repeaters. Over 45 sets were designated for voice communications and 10 sets for Global Positioning System (GPS) location tracking services made available by the innovative digital solution.

Expanded Capacity and Talk Group
The biggest MOTOTRBO advantage was the increased channel capacity, enabling them to increase the number of users using existing frequency channels. Utilizing the Time-Division Multiple-Access (TDMA) digital technology enables two virtual channels within a single licensed repeater channel, providing twice the calling capacity than the analog system.

As compared to the past when 60 to 70 users utilising the channel could congest radio traffic, the same channel can easily accommodate 120 users. Since two conversations could be held simultaneously and seamlessly by a single repeater, Kai Shing could also divide users into different talk groups on the same channel.